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Importance Of Patient Advocate In The Society

By Arline Bradley


He or she is concerned with the care patients get and their knowledge on the use of health plans. A Patient advocate can be an organization or an individual. An individual advocate may offer services that are normally provided by organizations to the individual patient.

Individual advocates liaise between the patients and the provider of the health care service. These individuals normally have a background in matters of health care or social work. They may for example have been doctors or nurses who have changed their focus. The field of nursing has specifically focused on advocacy as part of its training. It is covered as part of nursing ethics. Those with legal knowledge will also find it very relevant. Worth noting is that most of those practicing in this advocacy have a degree in a particular field.

It may primarily entail playing simple tasks such as overseeing transportation of patients or their movement into nursing homes.

Currently an advocate requires no special license or accredited certification in order to operate. However, Institutions are offering training and certificate programmes for those in this field. They do this through organizing workshops. Legal knowledge is however indispensable as one is required to adhere to the various legislation and rules that has been established. It is therefore incumbent upon the one to educate him or herself.

This advocacy ensures that the client is sufficiently informed to ensure that he remains aware of the various procedures and requirements set by the health provider and other requirements. He or She may separately help the health care provider with relevant communication or issue concerning the patient. He or she simply acts as a link between the two. The advocate can therefore contribute immensely to the successful treatment of the patient by ensuring that the latter does not undergo any unnecessary fear, strain or anxiety when confronting issues such as basic formalities.

He or she may go a notch higher to ensure that the client and the family have access to published medical materials that he or she deems necessary for them to have. This involves having family members kept abreast with what is happening with regard to the patient. He or she also keeps a close eye on the medical records and the general treatment of the former so as to ensure correctness and compliance. More to this, he or she may be involved in dispute resolution on behalf of the patient. This may entail filing suits or seeking the intervention of government bodies that ensure patient protection or even the help bodies that play oversight roles. Another important role is that of ensuring that information of the client is confidential does not get into public domain and if need be it must with his or her consent.

Advocates may also be members of organizations that investigate and offer advice on healthcare issues. In these reports they ensure that the interests of the patients are safeguarded. Since some of these people are professionals, they agitate for the best practices in matters of provision of health services. The government has bolstered these efforts by setting up offices that ensure these practices are promoted and handle complains.

In taking care of the patient, he or she must always ensure that he or she does not get too much attached with the former to an extent of affecting his or her work. The latter must be supportive and believe in the client. At times one has to act as spokesperson. Therefore the best person for the job must be caring and possess many more personal skills. A spouse, chaplain or even family members may play this role.




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